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Frequently Asked Questions

Answers to the most important questions about Passivhaus-certified windows, prices, installation and warranty.

About products

What is Passivhaus certification for windows?

Passivhaus certification is granted by the Passive House Institute (PHI) in Darmstadt, Germany, the strictest energy efficiency standard in the world. It guarantees that the window achieves a thermal transmittance Uw below 0.8 W/m²K. ThermoNord holds PHI certification for the entire system: Genesis 90 frame and Triple Ultra Low-E glazing.

What is the difference between Genesis 90 and other aluminium profiles?

Genesis 90 has a depth of 90mm (vs. 60-77mm for competitors), a complete thermal break with Uf 0.8 W/m²K, and is Passivhaus certified. The closest alternatives, such as ALUMIL S77, only achieve Uf 0.85 W/m²K with 77mm depth.

What does Triple Ultra Low-E mean?

Triple Ultra Low-E is our 52mm triple glazing with Ultra Low Emissivity coatings and SWISSPACER warm-edge spacer. It achieves Ug 0.5 W/m²K, exceeding all European energy efficiency standards.

Pricing & orders

How much do ThermoNord windows cost?

The price varies depending on dimensions, colour and options. Use our online configurator for a quick estimate, or contact us for a personalized quote based on your plans.

How does the online configurator work?

Access the configurator on the website, choose the window type, dimensions, colour and desired options. You receive an estimate and can submit your request directly. Our team contacts you within 24 hours with the final quote.

What is the delivery time?

Production takes approximately 2 weeks from order confirmation. Installation is completed in 1-3 days, depending on project complexity.

Installation & warranty

What does ThermoNord installation include?

Installation includes certified professional fitting, proper sealing with tapes and membranes (not just polyurethane foam), and a free Blower Door airtightness test. If the result is not perfect, we fix it at our expense.

What warranty does ThermoNord offer?

We offer a 15-year warranty on the entire system (frame + glazing + installation). The warranty is activated after the free airtightness test we perform upon completion of installation.

What is a Blower Door test?

A Blower Door test (or airtightness test) measures how much air escapes through the installed window assembly. It is the international standard for verifying installation quality in passive houses. ThermoNord offers it for free.

Standards & regulations

What windows are needed for the nZEB standard in Romania?

The nZEB (Nearly Zero Energy Building) standard, mandatory in Romania under MC-001/2022, requires windows with Uw values below 1.3 W/m²K. ThermoNord windows with Uw below 0.8 W/m²K significantly exceed this requirement, meeting the strictest European energy efficiency standards (Passivhaus).

Can I benefit from EU funding for new windows?

Several European and national programmes fund energy renovation, including window replacement. ThermoNord windows exceed all European energy efficiency standards, which may make them eligible for these programmes. Eligibility depends on the specific conditions of each programme. We recommend checking current criteria or contacting us for details.

Didn't find your answer?

Configure windows online or contact us directly for a personalized quote.